At PPC Venture, we provide Amazon account health management services to monitor, protect, and optimize your seller account. We proactively identify risks, resolve violations, and ensure compliance—so you can focus on growing your business without interruptions.
At PPC Venture, we are Amazon account health specialists dedicated to keeping your business running smoothly and profitably. Our expertise in compliance, performance optimization, and suspension prevention makes us the perfect partner for sellers looking for long-term success.
At PPC Venture, we take a proactive, data-driven approach to maintain and improve your Amazon seller account health.
We continuously track your Account Health Rating (AHR) and flag potential risks before they escalate. Our services include:
If your account receives a violation notice, warning, or policy infraction, we act fast to resolve it. We help with:
Amazon evaluates your performance through key metrics such as Order Defect Rate (ODR), Late Shipment Rate (LSR), and Valid Tracking Rate (VTR). To optimize these key performance indicators, we focus on managing customer service inquiries and complaints professionally, ensuring timely shipping and accurate tracking updates, and implementing automated systems designed to meet Amazon’s strict requirements. By continuously monitoring and refining these processes, we maintain a high standard of service and compliance, contributing to a positive customer experience and improved performance metrics.
Seller feedback and product reviews play a crucial role in shaping your brand reputation and influencing your rankings. Our solutions focus on implementing proactive review request strategies to encourage positive ratings, handling negative feedback, and resolving disputes effectively to improve performance scores. Additionally, we prioritize enhancing the customer experience to reduce complaints and chargebacks, ensuring that customers have a smooth and satisfying interaction with your brand. These strategies work together to foster a strong reputation and drive better overall performance on the platform.
If your account is at risk or already suspended, we offer strategic recovery solutions to help reinstate it as quickly as possible. Our team thoroughly analyzes the reasons for the suspension and drafts a comprehensive Plan of Action (POA) to address the issues. We also communicate directly with Amazon’s Seller Performance Team to ensure a clear and effective response. Additionally, we implement corrective measures to prevent future suspensions, ensuring that your account remains compliant and protected moving forward.
Hijackers can harm your listings by selling counterfeit versions of your products, jeopardizing your brand’s reputation and sales. To prevent unauthorized sellers from negatively affecting your brand, we actively monitor Buy Box ownership and identify any unauthorized sellers. We also leverage Brand Registry and enforce intellectual property (IP) rights to protect your products. Additionally, we take proactive steps to report and remove counterfeit listings from your product pages, ensuring that only legitimate products are associated with your brand.